1. Ordering the Inventory

Workgroups are different from each other, they have different cultures, different problems, and therefore need separate Inventories� to identify those differences. When you place your order, you will be asked to identify the groups by a name such as Warehouse-1st shift and Warehouse-2nd shift. A different example might be...you want to assess the problems for Accounts Payable and for the Sales Department. It only makes sense to keep the responses separate for the two groups.

You will also be asked to determine if the group is a manager/supervisor group or an employee group with no supervisory responsibility. Again, it only makes sense to keep the supervisors and employees separate since their problems are most likely different. We have found that frank and open discussion will NOT occur if you mix managers/supervisors with employees.

In the ordering process, you will be asked to: A. name the group, B. identify them as supervisors or employees, and C. tell us how many participants are in each group. The result will be that you will have an assessment and a report specific to each group.

 2. Administering the Inventory

The employees respond individually to the assessment on the Internet using their workgroup-specific Access Code. The individual responses are kept in strict confidence. We only report the results by the group, as a whole.

3. The Targeted Training Plan

The Targeted Training Plan is the report of the results of the Inventory� for each workgroup. It presents the seriousness of each problem area in terms of scores...the higher the score, the more the need for a training response. The lower the score, the less likely training is needed.  In other words, it shows the group's strengths and weaknesses. At this point, you can purchase the Training Materials that match the Targeted Training Plan.  You now know what the problems are and have the tools to fix them.

▼  An assessment (Inventory�) of problems identified by participants.

▼  Analyses and report (Targeted Training Plan) of the completed assessments.

(There is a minimum charge of $49.50 for less than 10 participants.)

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If you want documentation of the results, a Post-Test Inventory� will give you a comparison of scores before and after the Workpoints� training. During the order process, you will be asked if you want a Post-Test Inventory�, for an additional charge of $2.95 per person.

(There is a minimum charge of $29.50 for less than 10 participants.)

 5. The Facilitated Training Sessions

Workpoints� will provide you with all the material needed to facilitate successful sessions to resolve problem areas for each specific workgroup. You will receive a package that contains the a Facilitator Guide for your trainer to conduct each session and a Facilitator Manual as a "how to" to get the best results from our facilitative model. You will also receive the participant handouts and exercises for each Module to duplicate or copy for the participants.
 

Your trainer will be guiding each group through discussion, self-surveys and problem-solving exercises to bring them to the point where they will recognize what "doesn't work" and what they need to change to "make it work." As each participant makes their own changes, small or large, the result will be a positive change for the entire group.

WORKPOINTS, Inc. is approved for Federal Government Contracts through DoD Central Contractor Registration, and we are listed under NAICS and SIC as human resource and management development services, training and consulting. We are a woman-owned, small business, S Corporation under the laws of the State of Michigan

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